Privacy Policy

At Balak Skin, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us online. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information from you:

a. Personal Information

Name, email address, phone number, billing and shipping address.

Account login details (if you create an account on our website).

Payment information (processed securely via third-party providers).

b. Non-Personal Information

IP address, browser type, device information, pages visited, and browsing behavior.

Cookies and similar tracking technologies for analytics and website functionality.

c. Information from Third Parties

If you connect via social media or make purchases through third-party platforms, we may collect information they provide to us.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders, including shipping and payment
• Provide customer support and respond to inquiries.
• Send marketing communications, including newsletters, promotions, and updates (with your consent).
• Improve our website, products, and services.

Prevent fraudulent or unauthorized transactions.

Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

• Service providers: Payment processors, shipping companies, IT providers.
• Legal authorities: When required by law or to protect our legal rights.
• Business transfers: In case of mergers, acquisitions, or asset sales, your information may be transferred.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your website experience.
• Analyze website traffic and performance.
• Deliver targeted advertising (with consent).

You can manage or disable cookies in your browser settings. Please note that some features of our website may not function properly if cookies are disabled.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access, correct, or delete your personal information.
• Opt-out of marketing communications.
• Withdraw consent for data collection.

Request a copy of the personal data we hold about you.

To exercise your rights, please contact us at info@balakskin.com.

6. Data Security

We implement reasonable technical and organizational measures to protect your information. While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.

8. Children’s Privacy

Our services are not directed at children under 13 years old. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top will indicate when changes occur. We encourage you to review this page periodically.